Temporary Stage 3 Water Restrictions

We’re nearing completion of the Wildflower Reservoir upgrade, but a little more time is needed for final review and testing before the pumps can be energized. While the Town’s water supply capacity remains stable, we need to be cautious and extend Stage 3 water restrictions through Tuesday, May 19, 2026.

Starting Wednesday, May 20, we’ll move to Stage 1 until the end of May. This will allow for some relief on the system during commissioning and testing.

Visit Strathmore.ca/ConserveWater for more information about water conservation.

Customer Services

Customer Services

Municipal Centre

Municipal Building Customer Care

Online Services - My Strathmore

Utility Accounts, Bills & Payments

Town of Strathmore Customer Care

Connecting With You, Working for You

Our Vision

To set the standard for municipal service delivery and community support.

The Town of Strathmore places a high value on Customer Care. All staff aspire to our vision of setting the standard as we work to provide services, to answer your questions and to help with your needs.

  1. Our Customer Care team helps with everything from paperwork, to help outlining the steps to access Town programs and services.
  2. Online municipal services are also accessible through a My Strathmore account, and here on our website.

Our Customer Service Main Line is: 403-934-3133

  • You can reach our staff by email and phone during office hours 8:30am - 4:30pm.

  • The Town has many other municipal facilities where you are welcome to either visit, call or email with questions or for help with a project or service need. 

  • Find information about Utility Accounts, Bills & Payments - we are happy to help set up accounts and payment plans. 

  • Below, find a link to Strathmore Maps. to help you find your way around

Frequently requested numbers, Staff Contact Directory and the Town's mailing address are in the menus below:

These frequently-called areas can be reached directly:

  • Fire Hall: 403-934-3022 

  • FCSS: 403-934-9090 

  • Utilities: 403-361-2101

  • Municipal Enforcement: 403-361-2112

  • Browse our Contact Directory below, listed by Municipal Department

Recreation Services and Emergency Numbers

Strathmore Municipal Building

Town of Strathmore
PO Box 2280
1 Parklane Drive
Strathmore AB T1P 1K2

Contact Us Directory, to call or email us

Town of Strathmore Contact Us Directory

Municipal Building Customer Care

Customer Service Counters for Town information and for Planning & Development, Council Chambers, FCSS and Administration Services located in the Building, Building layout and parking. 

My Strathmore and Online Services

Set up your My Strathmore online account, and read about other ways you can do business and interact with us online (but we really love to see you in person or hear from you - call us!) Send us feedback or report a problem with the Citizen Communication Form. 

Utility Accounts, Bills & Payments

The Utilities Department distributes utility bills and collects payments for metered water and sewer, and garbage collection, and manages the installation of water meters for properties in the Town of Strathmore. 

Strathmore Cemetery Information

Cemetery location, map, photos, features, history, bylaws and fees information. The Strathmore is located at 127 Strathmore Lakes Common, along the west side of town along the Trans Canada Highway.

Strathmore Maps

Maps to help you find your way around Strathmore

Finding Your Way Around

Citizen Communications Form

Resident Feedback is Important to Us

You are welcome to call or reach out to us to share comments or discuss concerns.You can also submit your feedback online using this form. 

We're working for you!

Latest News & Council Highlights

You might also be interested in these pages

Recreation Services & Schedules

This is the landing page that shows all of the information available related to recreation services and schedules for recreation facilities in the Town of Strathmore including the Aquatic Centre, Family Centre Arena, and Strathmore Motor Products Sport Centre

Municipal Facility and Fleet Services

Municipal Facility and Fleet Services information for the Town of Strathmore including facility bookings and rentals information. 

Resident Services

This is the landing page that provides access to information about resident services in the Town of Strathmore. It includes information about waste collection, water services, water conservation, recycling, organics and composting, roads, sidewalks and pathways. 

Family & Community Support Services

Family & Community Support Services, FCSS programs, events, community services, resources and financial supports for the Town of Strathmore. 

Safe Community

Information about Town of Strathmore Municipal Enforcement, Peace Officers, Bylaw Officers, Emergency Management, Fire Services, Strathmore RCMP, police, Animal Control and Licensing, Lost and Found pets

All About Strathmore

Information about the Town of Strathmore and Strathmore's Story - Community heritage and values

Contact Us

Town of Strathmore
PO BOX 2280, 
1 Parklane Drive, Strathmore, AB,
T1P 1K2,
Phone: (403) 934-3133
Fax: (403) 934-4713