Terms of Payment
Bills for service(s) are due and payable by the due date on the front of the bill. Payments are applied to your account on the date of receipt at our office. Please allow 10 working days if paying at the bank or by mail to ensure late payment charges are not applied to your account.
Penalties/Fees are charged on overdue accounts in accordance with Town of Strathmore Utility Bylaws in effect on the billing date. Penalties are applied on the Balance Owing. Failure to receive or loss of the utility statement cannot be accepted as a reason for non-payment or exemption of late penalty.
In accordance with the Town Bylaws, any utility charges that remain unpaid on the invoice as of a specified deadline in a Final Notice letter, the Town of Strathmore allows for either disconnection of service or a transfer to the tax roll account of the property.