Careers - Director of Community and Protective Services

Director of Community & Protective Services -TOS2021-17

Full Time – Permanent Position

Position Summary:

Reporting to the Chief Administrative Officer (CAO), the Director of Community & Protective Services is responsible for the leadership and operations of the Fire Department, emergency management, bylaw enforcement, recreation & community facilities, recreational & cultural programming, Family & Community Support Services, preventative social services in the community, and for liaising with the RCMP municipal detachment. The Director of Community & Protective Services is a member of the Town of Strathmore’s senior leadership team.

Key Responsibilities Include:

  • The Director is responsible for the provision and facilitation of fire services, emergency management, recreation & community facilities, cultural programming, Family & Community Support Services & preventative social services in the community
  • The Director is one of the key advisors and strategists for the CAO regarding corporate issues such as strategic planning, financial planning, and business planning. The Director acts as a mentor and resource to other members of management in the organization
  • Performs as the principal advisor to the CAO regarding matters within the Community & Protective Services mandate
  • Develops corporate and administrative policies, identifies issues and makes recommendations regarding fire services, emergency management, recreation & community facilities, recreation & cultural programming, Family & Community Support Services and preventative social services in the community
  • Facilitates the development of long-and short-term planning, policies, statutes, bylaws and resolutions in alignment with the corporate strategic plan and department business plans
  • Ensures that appropriate and timely planning occurs in all areas of Community & Protective Services. This includes planning for the department within the framework of corporate planning and the facilitation of community group planning. The Director ensures that these plans meld with the corporate Strategic Plan
  • Responsible for providing leadership to the department & ensures that staff resources are managed effectively to meet the service delivery requirements of the department
  • Plans and implements department objectives to align with corporate strategies in order to maximize service delivery with established financial parameters
  • Provides input into all levels of municipal planning documents such as the MDP, IDP, Joint Use Agreements, Community Needs Assessment, and other corporate initiatives
  • Manages the department to ensure the maximization of service mix and delivery with established financial limitations and parameters of the operating and capital budgets
  • Monitors department performance in a timely manner and takes action as appropriate to enable and enhance performance as required
  • Ensures that staff resources are in place and utilized effectively to meet the service delivery standards of the department and the organization, and that effective stewardship is provided to human resource planning and employee development issues
  • Ensures the development of partnerships and cooperative ventures with community organizations, the private sector and other jurisdictions for the delivery of Community and Protective services for the Town
  • Facilitates the evaluation of levels of service in the Community & Protective Services Department with appropriate staff and other related agency partnership opportunities
  • Is the Town’s key liaison with regional, provincial, and national organizations/government agencies with respect to Community & Protective Services initiatives that require a corporate perspective or presence
  • Negotiates agreements for approval of the CAO and Council including leases, regional cost sharing agreements and joint use agreements

Required Education & Experience:

  • Post-secondary degree in Business or Public Administration or equivalent
  • A minimum of eight (8) years of progressive experience in a management position in a municipal environment, with a broad range of community & protective services
  • Proven ability to effectively liaise with: CAO, senior leadership team, municipal council and other levels of government.
  • Familiarity & understanding of Municipal Government Acts, bylaws, policies & procedures
  • Budget preparation and planning
  • Must be a strategic thinker and problem solver
  • Ability to establish and maintain a high degree of public confidence and public trust
  • Excellent verbal and written and public relation skills
  • Ability to lead and motivate
  • Ability to effectively represent the interests of the Town of Strathmore
  • Superior planning and scheduling skills
  • Skilled at working under pressure to meet tight deadlines
  • Proficiency with Microsoft Word, Excel & PowerPoint
  • The successful candidate will be required to produce a satisfactory Driver’s Abstract and Police Information Check


The Town of Strathmore total compensation package includes a competitive salary, a comprehensive benefits package, and LAPP pension.

Please submit a cover letter and complete resume of experience and qualifications, quoting Competition TOS2021-17 to:  

This position will remain open until a suitable candidate is found.

The Town of Strathmore thanks all applicants; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and encourage applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected. We will consider accessibility accommodations to applicants upon request.

This posting is intended as a summary of the primary responsibilities and qualifications for this position. The job ad is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.

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