Support from Strathmore’s Mayor and Council
Your Mayor and Council are working to support Strathmore during this emergency. At the March 18 Council Meeting they directed Town Administration to suspend penalties for late payments on utility and tax invoices. Also, no collection action will be taken against accounts in arrears. This policy is effective March 18 and will be in effect until May 31.
Pre-authorized utility payments and TIPPS tax payments will still be processed if you’ve set up this service. If you need to suspend these services please contact the Town at 403 934 3133. Our updated options for payments can be found in our Utility FAQs https://strathmore.ca/en/covid-19.aspx
The Town of Strathmore has been in contact with Fortis, ATCO, Epcor, and Waste Management for regular updates on their strategies to respond to COVID-19. Check our Utilities FAQs for more information, or visit your service provider's website.
Making regular payments helps to keep your balance manageable. We’re here to help – call 403 934 3133.
The Chamber of Commerce is also offering guidance for Strathmore businesses. Strathmore Chamber of Commerce: 403-324-5119 https://www.strathmoredistrictchamber.com/
Provincial and Federal Financial Aid
The Alberta Government will provide immediate financial relief to Alberta’s families and vulnerable populations. Read more here https://www.alberta.ca/covid-19-supports-for-albertans.aspx
The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak. Read more here https://www.canada.ca/en/department-finance/news/2020/03/canadas-covid-19-economic-response-plan-support-for-canadians-and-businesses.html
Public Support and Connection
FCSS offices are closed from March 18 to April 14. Phonelines will remain open from 10am to 2pm, Monday to Friday to provide support to clients and residents. (403) 934-9090
Alberta Health Services: albertahealthservices.ca/amh/Page16759.aspx
Important Numbers
Addiction Helpline 1-866-332-2322
Family Violence: Find Support 310-1818
Child Abuse Hotline 1-800-387-5437
Income Supports 1-866-644-5135
Kids Help Phone 1-800-668-6868
Mental Health Helpline 1-877-303-2642
Income Support Contact Centre 1-866-644-5135
The Distress Centre: 403-266-4357
Text4Hope: Supporting Mental Health & Wellness in a Time of Stress & Isolation albertahealthservices.ca/topics/Page17019.aspx
AHS Mental Health & Addictions: 403-361-7277 albertahealthservices.ca/info/facility.aspx?id=1004516
Woods Homes Community Resource Team 24-hour crisis counselling for individuals and families 1-800-63-6106 www.woodshomes.ca/programs/the-wheatland-program/
ConnecTeen 24 hr support: Text 587-333-2724 or call 403-264-8336 calgaryconnecteen.com
Emergency Social Services: 1-866-644-5135
Métis Nation of Alberta (MNA) Provincial Office Contact Toll Free:1-800-252-7553 | 780 455 2200 mna@metis.org
Wheatland Crisis Society Crisis Line: 403-934-6634
Children's Services: 403-934-1706 humanservices.alberta.ca/services-near-you/calgary-and-area-child-and-family-services-contact-us.html
Wheatland Food Bank: 403-324-4335 wheatlandfoodbank.com
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