The Utilities Department include the provision of water, sewer and garbage collection for properties. If you are moving from your current residence, the Town requires a minimum of 48 hours notice when terminating services. The customer will be responsible for all charges until service has been terminated as requested.
Click here to see Epcor's Certificate of Registration
Click here to view household water usage averages.
Water Meter Installation FAQ's |
Why do we have water meters?
Why does my current water meter need to be replaced?
Is this a smart meter?
Who is installing the meters?
How do you read the meter?
When do I make my appointment?
What happens during the installation?
What should I do to prepare for the service? Access: Please clear the area of any personal belongings or storage so the installers have full and safe access to complete the work. This area may get wet. Pets: It is important to have any in-home pets sequestered in a place where their well-being and the safety of the installer will not be of issue. NOTE: We require that someone 14 years or older be home at the time of the appointment.
My shut-off valve doesn’t work, how will the installer turn the water off? The Utility Operator has all the tools and experience required to stop the flow of water and install the new water meter at the time of your appointment. In some more challenging cases, however, a return visit may be required.
I’ve heard meters need to be calibrated?
A final note on water loss.
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Reading your Meter
Your water meter is usually located near your Hot Water Tank or two feet from where the main line enters your home. Water Meters in Strathmore is measured and billed in cubic meters.
A cubic meter is roughly 1m x 1m x 1m. One cubic meter = 1000 litres.
SENSUS EIGHT WHEEL METER
The numbers to the left of the decimal represent cubic meters (m³). The large lines on the red dial are hundreds of millilitres and the smaller lines in-between is fifty millilitres.
To check for a leak make sure all water in the house is turned off and check to see if the black line on the red dial is moving.
1 |
1 |
8 |
2 |
. |
4 |
0 |
8 |
CUBIC METRES |
DECIMAL |
HUNDRES OF LITRES |
TENS OF LITRES |
ONES OF LITRES |
SENSUS iPERL DIGITAL WATER METER
There is a small tab on the cover, open the cover by pulling up on the tab. There are 9 digits on the Sensus iPERL digital display. Reading from Left to Right there is a small decimal after the fifth digit, the numbers to the left of the decimal represent the cubic meters (m³).
To check for a leak make sure all water in the house is turned off. If there is a plus sign below the digital display, water is passing through the meter. You can also watch the ninth number on the far right (This number won’t have a line above it), this number represents 100 milliliters.
CUBIC METERS |
DECIMAL |
HUNDRES OF LITRES |
TENS OF LITRES |
ONES OF LITRES |
HUNDREDS OF MILLILITRES |
This meter reads Two Hundred and Twelve Cubic Meters.
If you have problems finding your meter or reading it clearly, please call our office so we can try to assist you.
Keeping Your Water Service Valve Clear
Is your Water Service Valve - Curb Stop “ CC” – exposed and readily accessible? It is located on the ground on the outside of your property? Is there a possibility it is overgrown by grass or maybe under a sidewalk, a tree or a bush?
As a homeowner, it is in your best interest to know where the curb stop is on your property and have it readily accessible (homeowner’s responsibility) in case of emergency. The Town of Strathmore will be able to help locate the “CC” for you and to see if this in good working condition. An appointment must be booked for this free service by calling 403-934-3133 and waiting for the Utilities prompt.
It is also important to check the water shutoff valve located inside your home, before the meter, to make sure it is operational. If your shut off is not operational, please contact a plumber to replace the valve. (CC valve must be operational first) It is a good idea to have a separate shut off valve inside your home for your outside tap - so it can be turned off when you are away or during the winter months.
Contact Us
Town of Strathmore
Department Title
680 Westchester Road
Strathmore, AB, T1P 1J1
Phone: (403) 934-3133