Payment Options

In Person:

You can pay your utility bill at the Town Municipal Building located at 1 Parklane Drive, by cash, cheque, Interac, Visa or MasterCard.


Mail your cheque payment to the Town of Strathmore, Utilites Department,

Town of Strathmore

General Information

PO BOX 2280

1 Parklane Drive

Strathmore, AB, T1P 1K2.

Be sure to include your bill stub or account number.

Night Drop Box

A night drop box is also available right of the main doors of our Parklane Drive Municipal Building. Be sure to include your bill stub or account number.

Post-Dated Cheque

Use any of the methods above to get us your post-dated cheque that we will keep on hand until the date you want your payment to go through.

Financial Institutions

Payment can be made at any financial institution. Be sure to include your bill stub or account number.

Internet and Telephone Banking

Most banking institutions have the Town of Strathmore listed for making payments via Internet and telephone banking. Please be sure to use all the digits of your account number without the decimal point. Payments are received and processed by the Town within 2 to 3 days.

My Strathmore (formerly Virtual Town Hall)

With My Strathmore, you can pay your utility bill online securely and conveniently with Visa or MasterCard.  If you do not already have an account, please fill out this online form today to get your account created.  If you require assistance, please call us at 403-934-3133.

Equalized Payment Plan

Equal monthly payments are withdrawn from your bank account on the 15th day. Please contact the Town for further information.

Online Bill Payment

When paying your Utility Bills through online banking, please allow  10 working days for the processing from the bank to the Town Office.  As stated in Bylaw No. 13-04 Schedule “E”

E. 101     Any Utility Bill or portion thereof that remains unpaid at the Due Date shall have a 2.7% penalty applied to the unpaid balance, which penalty will form part of the rate levied.

Penalties are applied on the Balance Owing.

Failure to receive or loss of the Utility Bill cannot be accepted as a reason for non-payment or exemption of a late penalty.

Payments must be received at the Town Office by 4:30 on the date specified on the Utility Bill. If paying by mail, telephone banking, internet banking, or at a specified banking facility, allow ten (10) working days for payment to be processed.

E. 102    A fifty dollar ($52.50) charge will be applicable, without further notice, on any outstanding amount on any Outstanding Utility Bill that is transferred to the tax roll.

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