COVID-19

 

 May 29 Facebook Live Video with Mayor Fule 

Mayor Pat Fule was joined by Trent West, our Director of Emergency Management.

The next Facebook Live with Mayor Fule is scheduled for Friday, June 5 at 1:00pm, with guest Trent West, who's helped develop Strathmore strategy on COVID-19. If you have questions regarding Strathmore's response to COVID-19 contact Geoff.Person@Strathmore.ca.

MAY 28 UPDATE FROM THE TOWN OF STRATHMORE

Do you have 15 minutes to help the Town of Strathmore?

We’re seeking your opinions on how COVID-19 is affecting our community. Our 15-minute survey asks questions about actions the Town has taken over the past two months, public health measures, and your expectations for the future. Click here to provide your opinion.  

Recognize someone in your community!

Strathmore is stopping the spread of COVID-19 thanks to the efforts of our entire community. Some people are going the extra mile to keep our community strong.  We have rolled out a new recognition program for these Community Champions. Visit our website to find an online nomination form, some simple criteria, and details of a very special way we’re recognizing these pillars of Strathmore.  Learn more...

Summer Adventure Kits – Register Now!

Over three hundred kids benefited from our Family Fun Kits in April and May. We’ve designed two summer-focused activity packs – with a new kit just for teens, too. Deliveries will begin June 1 and you can register starting today! Learn more...

Wellness Together Canada: Mental Health and Substance Use Support

We recognize the significant strain that COVID-19 has placed on individuals and families across the country. Many people are concerned about their physical and mental well-being. Wellness Together Canada provides tools and resources to help Canadians get back on track. These include modules for addressing low mood, worry, substance use, social isolation and relationship issues. For more information, visit: ca.portal.gs

Regional Relief and Recovery Fund

Community Futures Wild Rose is part of the Community Futures network of organizations administering the Regional Relief and Recovery Fund on behalf of the Government of Canada. Small business owners impacted as a result of COVID-19 can apply for loans up to $40,000 through the program, with up to 25% forgivable if you meet conditions. More information on the program, or contact details for our Community Futures Wild Rose representatives, are available at http://wildrose.albertacf.com/rrrf-wild-rose

COVID-19 cases in our area

As of 2:30pm Friday, May 29, there is one active case and nine recovered cases of COVID-19 in Strathmore and Wheatland County.

There are two different reports on the interactive map at covid19stats.alberta.ca. Toggle to ‘Municipality’ in the bottom left corner to see statistics on Strathmore/Wheatland County. Toggle to ‘Local Geographic Area’ to see statistics that include Strathmore, Wheatland County, and parts of Siksika Nation and Rocky View County.

Please remain vigilant!

It may be tempting to gather with friends, especially now that warmer weather has arrived. However, it is important to remain vigilant and to protect our community from COVID-19. Please stay home and prevent the spread!


SUPPORT

Strathmore Family and Community Support Services (FCSS) is available to answer questions, help access local resources, and provide support with government services. Although the  FCSS physical office location remains closed to visitors, we are still offering support to families, individuals, seniors and the community. We are here for EVERYONE any ANYONE. We are also here just to listen. If you know someone who is struggling you can call us Monday through Friday, 8:30am – 4:30pm at 403-934-9090.

Visit our support page for more contacts.

Frequently Asked Questions

For information specific to Strathmore please refer to the frequently asked questions below. 

Where are the walking paths in Strathmore?

To address community comments about the increased number of people on the paths, and the need to maintain physical distancing, we turned to our partners for help. The Western Irrigation District (WID) has usable walking paths alongside the canal. This adds over ten kilometres of unpaved walking trails across our community for people to enjoy. Previously announced trails through the Strathmore Golf Course have been closed to accommodate the anticipated reopening of the course for golfers. 

View the entire system map here.

 view our pathways map

 Q: Where do I get an RV parking permit?

On-street RV parking during COVID-19

Keeping families close – even when they have to isolate – is important to Strathmore. Our new on-street parking permits for RVs will help people in isolation stay near their families while preventing the spread of COVID-19.

It’s a simple process – email municipalenforcement@strathmore.ca  to set up a site visit. They’ll provide a permit to post with your vehicle.

Q: Are playgrounds closed?
 The use of playground equipment is restricted unitl further notice. Please obey the signs. This difficult decision was made to address increased risk in high-touch areas. Strathmore’s parks and pathways are still open, please remember to maintain the recommended two meter physical distance.
Q: Are outdoor recreation facilities closed?

Visit our recreation page for more information.

Q: How do I contact Family and Community Support Services (FCSS)? 

FCSS offices are closed until further notice. Phonelines will remain open from 8:30am to 4:30pm, Monday to Friday to provide support to clients and residents. Registrants for FCSS or Hub events or programming affected by this closure will be contacted. Registration costs for cancelled periods will be refunded. Click here for alternative support lines. 

 

Q: How do I access Town services?

Many Town services can be accessed online through the My Strathmore secure site. Access it at https://my.strathmore.ca/VCH/. If you are having problems logging into My Strathmore, or you simply have a question about My Strathmore, please contact us at (403) 934-3133 and select Option 1 during our business hours (8:30 am – 4:30 pm, Mon – Fri).

Q: Where can I find information on Strathmore Schools?

Updates from Strathmore’s school divisions can be found by clicking the folowing links.

Golden Hills School Division

www.ghsd75.ca/view.phpaction=object&id=62883&stream=Homepage%20News

Christ the Redeemer Catholic Schools

www.redeemer.ab.ca/view.phpaction=object&id=49326&stream=Homepage%20News

Q: Is the Handi Bus operating?
Regular HandiBus Services have been put on hold till further notice. 

Protecting the safety of our employees and HandiBus clientele during the COVID-19 situation is an important responsibility. As of March 16, regular Handi-bus trips were put on hold. All clients booked for service were contacted.

Many of our HandiBus clients are among the most vulnerable groups to infection. This is compounded by clients frequently requiring hands-on support from Handi-bus employees. Preventing the spread of COVID-19 means effectively addressing these concerns.

We know how important Handi-bus services are. The Town of Strathmore is consulting with the Handi-bus Board of Directors to determine how we proceed in the weeks and months ahead. We will keep you updated.

If you are a Handi-bus client we recommend that you arrange alternative transportation, such as friends or family, where possible.

Q: What indoor recreation facilities are closed?

As of 10:00am, Monday, March 16, the following facilities owned and operated by the Town of Strathmore are closed to the Public until further notice.
• Strathmore Aquatic Centre
• Strathmore Family Centre Arena
• Strathmore Motor Products Sports Centre
• Strathmore Civic Centre
• Strathmore Curling Rink
• Happy Gang Seniors Drop In Centre
• Strathmore Child, Youth, and Family Hub
• Strathmore Public Library

Participants who are registered for programming at Town of Strathmore operated facilities affected by the closure will be contacted, and their registration costs for cancelled periods will be refunded. Please refer to your association for the most recent updates on minor sports cancellations.

Visit our recreation page for more information.

Q: What if I hear a rumour about COVID-19
Rumours can spread faster than any disease. If you hear a rumour, your best advice is to go to a trusted source, like Alberta Health Services. AHS is providing regular updates, and is in regular contact with our Town’s emergency personnel. They will contact anyone who has been exposed to a confirmed case of COVID-19 with instructions and safety protocols. We’ll get through this together – keep Strathmore strong by stopping the spread of rumours.
Q: Where can I find out if business are open?
Local businesses are doing their part to support our community! For more information on business hours and closures, please visit the Covid-19 Strathmore Business Information Facebook page: https://www.facebook.com/groups/287002278935725/
Q: What should I do if I think I have COVID-19?

Visit the Alberta Health Services website: https://www.albertahealthservices.ca/topics/Page16997.aspx

The following information appears on their website:

  • If you have returned from travel outside of Canada or have been in close contact with a known case you MUST self-isolate for 14 days following your return/exposure and monitor yourself for symptoms.
  • If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose, you MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer).
  • Complete the COVID-19 Self-Assessment to determine if you should receive testing for COVID-19
  • If you are quarantined because you recently came back from outside the country, or you are a close contact of a confirmed case of COVID, you must remain on your own property. Under no circumstance should you leave your property during the 14 days of self-isolation.
  • Please do not visit a hospital, physician’s office, lab or healthcare facility without consulting Health Link 811 first.
  • If your symptoms worsen, call 811. We are experiencing heavy call volumes and will get to your call as quickly as we can.
  • Call 911 if you are seriously ill and need immediate medical attention. Inform them that you may have COVID-19.

If you are in mandatory self-isolation:

  • Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.
  • You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.
  • If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour's, you may go outside on the balcony.
  • This directive is consistent with the new federal requirements under the Quarantine Act.
 Q: Why are some countries and provinces taking different actions to respond to COVID-19?
Every government is responding to the risk of COVID-19 as it applies to their population. Canada is learning from others’ successful ways of reducing the spread, and our provincial health care system is one of the best in the world. Alberta Health Services, the Alberta Government, and the Town of Strathmore are actively monitoring the situation in our region. We are ready to respond as the risk to our community changes.
 Q: Am I safe in Strathmore?
 Wherever you are, the best actions you can take to protect yourself and those around you is to follow simple public health practices:

 Utilities Frequently Asked Questions

 Q: How do I pay my utility bill without visiting Strathmore’s Municipal Offices?
 

Residents can still pay for their Town utility services through the following methods:

  • Mail your cheque payment or post-dated cheque to the Town of Strathmore, Utilities Department, 680 Westchester Road, Strathmore, AB T1P 1J1. Be sure to include your bill stub or account number.
  • A night drop box for cheque payments and post-dated cheques is available at the Town Office, 680 Westchester Road. Be sure to include your bill stub or account number.
  • Most banking institutions have the Town of Strathmore listed for making payments via Internet & telephone banking. Please be sure to use all the digits of your account number without the decimal point. Payments are received and processed by the Town within two to three days.
  • With My Strathmore, you can pay your utility bill online securely and conveniently with Visa or MasterCard.  If you do not already have an account, please fill out this online form today to get your account created.  If you require assistance, please call us at 403-934-3133.
  • Credit cards can also be processed over the phone for utility payments. Please call us at 403-934-3133.
 Q: Will curbside garbage collection by Waste Management continue?

Based on available information to date, Waste Management (WM) is maintaining their standard operations schedule. Regular black cart and green cart pick up will remain the same as previously indicated on your weekly schedule.

To protect operators, WM will not pick up extra garbage bags outside of the carts until further notice. Please keep garbage that does not fit in your black cart until your next collection day or ask a neighbour if they have extra space in their cart.

Heavy Item Garbage (HIG) collection is cancelled until further notice. 

We understand that this is a challenging time for all, but if we work together as a community, we will get through this. If circumstances change that may impact our ability to provide services as scheduled, we will provide prompt updates to the community. 

Q: Is the Waste Management Recycling Yard still open?

The take it and leave it section of the Recycle Yard has been closed for hygienic reasons.

The Recycle Yard remains open Tuesday to Saturday from 9am-5pm for Strathmore residents. 

Q: Is there any update on EPCOR water services?
EPCOR remains committed to providing Strathmore with safe and reliable water services during the COVID-19 situation, and they have no concerns about their ability to continue normal operations and serve our community. If you have questions about your EPCOR services please call 403 934 9440. www.epcor.com
Q: Has FORTIS updated the Town on power services?
 FORTIS has put a plan in place to ensure they are continuing to supply safe reliable power to their customers during the COVID-19 pandemic. www.fortisalberta.com
Q: What update has ATCO provided about natural gas services?
 ATCO has activated response plans to the COVID-19 pandemic. These plans are in place to ensure the critical business services require to operate their system, while protecting the safety and well-being of their employees. www.atco.com

Contact Us