COVID-19

 

 July 23 Facebook Live Video with Mayor Fule 

The next Facebook Live sessions with Mayor Fule are scheduled for Thursday, August 13 and Thursday, August 27 at 1:00pm. If you have questions regarding Strathmore's response to COVID-19 contact Geoff.Person@Strathmore.ca.

Click here for Stage 2 Business Information

Gathering Restrictions (as of July 20, 2020) 

August 4 UPDATE FROM THE TOWN OF STRATHMORE

Negative COVID-19 test results at Town Offices

Town of Strathmore Municipal Offices have now reopened to the public. Our offices were closed parts of Wednesday, Thursday, and all day Friday last week as a precautionary measure. One of our employees had come into close contact with a confirmed COVID-19 case. We completed a thorough sanitizing of our office spaces while staff worked from home and underwent testing. All employees received negative test results. Moving forward employees and visitors to our municipal offices are required to wear masks. Thank you for helping to keep our community safe.

The Town of Strathmore works to deliver essential services for our community. Town employees carried on their work during this period, and plans are in place to ensure the continued delivery of services in the event of a similar disruption.

COVID-19 Testing

For COVID-19 testing please call 811 and make arrangements through Alberta Health Services.

The Town of Strathmore Encourages Face Masks

COVID-19 is still a risk in our community. We can minimize the risk to ourselves and each other by working together and following simple public health protocols to stop the spread of COVID-19. Wash or sanitize your hands regularly. Maintain at least two metres of physical distance from other people when out in the community. Stay home if you are sick.

The Town of Strathmore also encourages the use of face masks – especially in areas where it is difficult to maintain physical distancing, like grocery stores, taxis, or elevators. Wearing a face mask helps to protect those around you. More information from the Alberta government on face masks...

Find Financial Help During COVID-19

The Government of Canada has created a simple 7-question online system to direct you to available financial supports. Access it here...

COVID-19 Cases in our Area

Alberta Health Services (AHS) has provided a separate area specifically for Town of Strathmore information on their interactive map. Click the ‘Geospatial’ tab to see local information at https://www.alberta.ca/stats/covid-19-alberta-statistics.htm

Physical Distancing Works!

Public health measures are working to stop the spread of COVID-19. Please don’t become complacent. When you are out in the community stay two metres away from those around you.


SUPPORT

Strathmore Family and Community Support Services (FCSS) is available to answer questions, help access local resources, and provide support with government services. The  FCSS physical office location remains closed to visitors stay tuned for an update on when FCSS Offices are opening.  We are still offering support to families, individuals, seniors and the community. If you know someone who is struggling you can call us Monday through Friday, 8:30am – 4:30pm at 403-934-9090.

Visit our Support page for more Contacts

Frequently Asked Questions

For information specific to Strathmore please refer to the frequently asked questions below. 

Where are the walking paths in Strathmore?

To address community comments about the increased number of people on the paths, and the need to maintain physical distancing, we turned to our partners for help. The Western Irrigation District (WID) has usable walking paths alongside the canal. This adds over ten kilometres of unpaved walking trails across our community for people to enjoy. Previously announced trails through the Strathmore Golf Course have been closed to accommodate the anticipated reopening of the course for golfers. 

View the entire system map here.

 view our pathways map

 Q: Where do I get an RV parking permit?

On-street RV parking during COVID-19

Keeping families close – even when they have to isolate – is important to Strathmore. Our new on-street parking permits for RVs will help people in isolation stay near their families while preventing the spread of COVID-19. 

It’s a simple process – email municipalenforcement@strathmore.ca  to set up a site visit. They’ll provide a permit to post with your vehicle.

Q: Are playgrounds open?

The outdoor facilities below are open for public use:

  • Soccer fields
  • Tennis courts
  • Track and field facilities
  • Skate park
  • Playground equipment
  • Baseball diamonds
  • Disc golf 

Visit our recreation page for more information.

Q: What recreation facilities are open?

Visit our recreation page for more information.

Q: How do I access Town services online?

Many Town services can be accessed online through the My Strathmore secure site. Access it at https://my.strathmore.ca/VCH/. If you are having problems logging into My Strathmore, or you simply have a question about My Strathmore, please contact us at (403) 934-3133 and select Option 1 during our business hours (8:30 am – 4:30 pm, Mon – Fri).

Q: Where can I find information on Strathmore Schools?

Updates from Strathmore’s school divisions can be found by clicking the following links.

Golden Hills School Division

www.ghsd75.ca/view.phpaction=object&id=62883&stream=Homepage%20News

Christ the Redeemer Catholic Schools

www.redeemer.ab.ca/view.phpaction=object&id=49326&stream=Homepage%20News

Q: Is the Handi Bus operating?

The Strathmore Handi-Bus Association is committed to a safe, reliable experience for those who rely on Handi-Bus transportation. The Strathmore Handi-Bus is operating for all medical trips.

Safety precautions are in place for clients and the driver. Only one client, with a companion if needed, will be accommodated per trip. All occupants must wear face masks at all times. Drivers will be required to wear gloves, as well as a face mask, if they are in direct contact with a client. The vehicle will also be sanitized between every client trip.

These safety precautions necessitate some limitations in availability due to vehicle capacity limitations. The Board of Directors has decided that a $10.00 surcharge will be added to each booking (round-trip or one-way).
To reach our dispatcher call 403-934-3418. 

Q: What if I hear a rumour about COVID-19
Rumours can spread faster than any disease. If you hear a rumour, your best advice is to go to a trusted source, we recommend Alberta Health Services. AHS is providing regular updates, and is in regular contact with our Town’s emergency personnel. They will contact anyone who has been exposed to a confirmed case of COVID-19 with instructions and safety protocols. We’ll get through this together – keep Strathmore strong by stopping the spread of rumours.
Q: Where can I find out if business are open?
Local businesses are doing their part to support our community! For more information on business hours and closures, please visit the Covid-19 Strathmore Business Information Facebook page: https://www.facebook.com/groups/287002278935725/
Q: What should I do if I think I have COVID-19?

Visit the Alberta Health Services website: https://www.albertahealthservices.ca/topics/Page16997.aspx

The following information appears on their website:

  • If you have returned from travel outside of Canada or have been in close contact with a known case you MUST self-isolate for 14 days following your return/exposure and monitor yourself for symptoms.
  • If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose, you MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer).
  • Complete the COVID-19 Self-Assessment to determine if you should receive testing for COVID-19
  • If you are quarantined because you recently came back from outside the country, or you are a close contact of a confirmed case of COVID, you must remain on your own property. Under no circumstance should you leave your property during the 14 days of self-isolation.
  • Please do not visit a hospital, physician’s office, lab or healthcare facility without consulting Health Link 811 first.
  • If your symptoms worsen, call 811. We are experiencing heavy call volumes and will get to your call as quickly as we can.
  • Call 911 if you are seriously ill and need immediate medical attention. Inform them that you may have COVID-19.

If you are in mandatory self-isolation:

  • Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.
  • You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.
  • If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour's, you may go outside on the balcony.
  • This directive is consistent with the new federal requirements under the Quarantine Act.
 Q: Why are some countries and provinces taking different actions to respond to COVID-19?
Every government is responding to the risk of COVID-19 as it applies to their population. Canada is learning from others’ successful ways of reducing the spread, and our provincial health care system is one of the best in the world. Alberta Health Services, the Alberta Government, and the Town of Strathmore are actively monitoring the situation in our region. We are ready to respond as the risk to our community changes.
 Q: Am I safe in Strathmore?
 Wherever you are, the best actions you can take to protect yourself and those around you is to follow simple public health practices: 

 Utilities Frequently Asked Questions

 Q: How do I pay my utility bill without visiting Strathmore’s Municipal Offices?
 

Residents can still pay for their Town utility services through the following methods:

  • Mail your cheque payment or post-dated cheque to the Town of Strathmore, Utilities Department, 680 Westchester Road, Strathmore, AB T1P 1J1. Be sure to include your bill stub or account number.
  • A night drop box for cheque payments and post-dated cheques is available at the Town Office, 680 Westchester Road. Be sure to include your bill stub or account number.
  • Most banking institutions have the Town of Strathmore listed for making payments via Internet & telephone banking. Please be sure to use all the digits of your account number without the decimal point. Payments are received and processed by the Town within two to three days.
  • With My Strathmore, you can pay your utility bill online securely and conveniently with Visa or MasterCard.  If you do not already have an account, please fill out this online form today to get your account created.  If you require assistance, please call us at 403-934-3133.
  • Credit cards can also be processed over the phone for utility payments. Please call us at 403-934-3133.
 Q: Will curbside garbage collection by Waste Management continue?

Based on available information to date, Waste Management (WM) is maintaining their standard operations schedule. Regular black cart and green cart pick up will remain the same as previously indicated on your weekly schedule.

 

Q: Is the Waste Management Recycling Yard still open?

The Recycle Yard is open Tuesday to Saturday from 9am-5pm for Strathmore residents. 

Q: Is there any update on EPCOR water services?
EPCOR remains committed to providing Strathmore with safe and reliable water services during the COVID-19 situation, and they have no concerns about their ability to continue normal operations and serve our community. If you have questions about your EPCOR services please call 403 934 9440. www.epcor.com
Q: Has FORTIS updated the Town on power services?
 FORTIS has put a plan in place to ensure they are continuing to supply safe reliable power to their customers during the COVID-19 pandemic. www.fortisalberta.com
Q: What update has ATCO provided about natural gas services?
 ATCO has activated response plans to the COVID-19 pandemic. These plans are in place to ensure the critical business services require to operate their system, while protecting the safety and well-being of their employees. www.atco.com

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