COVID-19

 

September 10 Facebook Live Video with Deputy Mayor Peterson

The next Facebook Live session with Mayor Fule is scheduled for Thursday, September 24 at 1:00pm. If you have questions regarding Strathmore's response to COVID-19 contact Geoff.Person@Strathmore.ca.

Click here for Stage 2 Business Information

Gathering Restrictions

Click here to provide feedback on a mandatory mask bylaw in Strathmore.

 

SEPTEMBER 8 UPDATE FROM THE TOWN OF STRATHMORE

Visit a Participating Pharmacy:

Pharmacies can now choose to provide testing to people who have no symptoms and no known exposure to COVID-19. Contact a participating pharmacy to arrange a test. To see if your local pharmacy offers testing visit:  www.ab.bluecross.ca/news/asymptomatic-testing.php

COVID-19 Cases in our Area:

Alberta Health Services (AHS) has provided a separate area specifically for Town of Strathmore information on their interactive map. Click the ‘Geospatial’ tab to see local information at https://www.alberta.ca/stats/covid-19-alberta-statistics.htm

Back to School Information:

Last week Mayor Pat Fule spoke with Bevan Daverne, Superintendent of Golden Hills School Division and President of the College of Alberta School Superintendents during his Facebook Live session. Some great questions came in from the public that Mr. Daverne was happy to answer. Click here to view the Facebook Live video.  https://strathmore.ca/en/covid-19.aspx

Our local school boards have released specific information pertaining to Strathmore schools please visit:

Golden Hills School Division http://www.ghsd75.ca/

Christ the Redeemer Catholic Schools http://www.redeemer.ab.ca/

For questions or concerns please contact your child’s school.

The Town of Strathmore Encourages Face Mask Use:

Although it is not mandatory to wear a face mask in Strathmore, we strongly recommend wearing a face mask in public areas where it is difficult to maintain two meters physical distancing. Please follow the guidelines posted by individual business when visiting their locations. Wearing a face mask helps to protect those around you. Remember to wash your hands often. Finally, stay home if you are sick and get tested if you are showing any symptoms of COVID-19.

COVID-19 Testing:

For COVID-19 testing please call 811 to make testing arrangements through Alberta Health Services.


SUPPORT

Strathmore Family and Community Support Services (FCSS) is available to answer questions, help access local resources, and provide support with government services. The  FCSS physical office location remains closed to visitors stay tuned for an update on when FCSS Offices are opening.  We are still offering support to families, individuals, seniors and the community. If you know someone who is struggling you can call us Monday through Friday, 8:30am – 4:30pm at 403-934-9090.

Visit our Support page for more Contacts

Frequently Asked Questions

For information specific to Strathmore please refer to the frequently asked questions below. 

Where are the walking paths in Strathmore?

To address community comments about the increased number of people on the paths, and the need to maintain physical distancing, we turned to our partners for help. The Western Irrigation District (WID) has usable walking paths alongside the canal. This adds over ten kilometres of unpaved walking trails across our community for people to enjoy. 

View the entire system map here.

 view our pathways map

 Q: Where do I get an RV parking permit?

On-street RV parking during COVID-19

Keeping families close – even when they have to isolate – is important to Strathmore. Our new on-street parking permits for RVs will help people in isolation stay near their families while preventing the spread of COVID-19. It’s a simple process – email municipalenforcement@strathmore.ca  to set up a site visit. They’ll provide a permit to post with your vehicle.

Q: Are playgrounds open?

The outdoor facilities below are open for public use:

  • Soccer fields
  • Tennis courts
  • Track and field facilities
  • Skate park
  • Playground equipment
  • Baseball diamonds
  • Disc golf 

Visit our recreation page for more information.

Q: What recreation facilities are open?

Visit our recreation page for more information and check each facility page for more specific detail

Q: How do I access Town services online?

Many Town services can be accessed online through the My Strathmore secure site. Access it at https://my.strathmore.ca/VCH/. If you are having problems logging into My Strathmore, or you simply have a question about My Strathmore, please contact us at (403) 934-3133 and select Option 1 during our business hours (8:30 am – 4:30 pm, Mon – Fri).

Q: Where can I find information on Strathmore Schools?

Updates from Strathmore’s school divisions can be found by clicking the links below. Click here to view the Facebook Live video with Bevan Daverne. 

Golden Hills School Division

www.ghsd75.ca

Christ the Redeemer Catholic Schools

www.redeemer.ab.ca

Government of Alberta COVID-19 School Status Map.

https://www.alberta.ca/schools/covid-19-school-status-map.htm

Q: Is the Handi Bus operating?

The Strathmore Handi-Bus Association is committed to a safe, reliable experience for those who rely on Handi-Bus transportation. The Strathmore Handi-Bus is operating for all medical trips.

Safety precautions are in place for clients and the driver. Only one client, with a companion if needed, will be accommodated per trip. All occupants must wear face masks at all times. Drivers will be required to wear gloves, as well as a face mask, if they are in direct contact with a client. The vehicle will also be sanitized between every client trip.

To reach our dispatcher call 403-934-3418. 

Q: What if I hear a rumour about COVID-19
Rumours can spread faster than any disease. If you hear a rumour, your best advice is to go to a trusted source, we recommend Alberta Health Services. AHS is providing regular updates, and is in regular contact with our Town’s emergency personnel. They will contact anyone who has been exposed to a confirmed case of COVID-19 with instructions and safety protocols. We’ll get through this together – keep Strathmore strong by stopping the spread of rumours.
Q: What should I do if I think I have COVID-19?

Visit the Alberta Health Services website: https://www.albertahealthservices.ca/topics/Page16997.aspx

The following information appears on their website:

  • If you have returned from travel outside of Canada or have been in close contact with a known case you MUST self-isolate for 14 days following your return/exposure and monitor yourself for symptoms.
  • If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose, you MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer).
  • Complete the COVID-19 Self-Assessment to determine if you should receive testing for COVID-19
  • If you are quarantined because you recently came back from outside the country, or you are a close contact of a confirmed case of COVID, you must remain on your own property. Under no circumstance should you leave your property during the 14 days of self-isolation.
  • Please do not visit a hospital, physician’s office, lab or healthcare facility without consulting Health Link 811 first.
  • If your symptoms worsen, call 811. We are experiencing heavy call volumes and will get to your call as quickly as we can.
  • Call 911 if you are seriously ill and need immediate medical attention. Inform them that you may have COVID-19.

If you are in mandatory self-isolation:

  • Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.
  • You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.
  • If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour's, you may go outside on the balcony.
  • This directive is consistent with the new federal requirements under the Quarantine Act.
 Q: Why are some countries and provinces taking different actions to respond to COVID-19?
Every government is responding to the risk of COVID-19 as it applies to their population. Canada is learning from others’ successful ways of reducing the spread, and our provincial health care system is one of the best in the world. Alberta Health Services, the Alberta Government, and the Town of Strathmore are actively monitoring the situation in our region. We are ready to respond as the risk to our community changes.
 Q: Am I safe in Strathmore?
 Wherever you are, the best actions you can take to protect yourself and those around you is to follow simple public health practices: 

 Utilities Frequently Asked Questions

 Q: How do I pay my utility bill without visiting Strathmore’s Municipal Offices?

Please note that Strathmore's Municipal Offices have re-opened to the public during office hours, 8:30 to 4:30.

Residents can still pay for their Town utility services through the following methods:

  • Mail your cheque payment or post-dated cheque to the Town of Strathmore, Utilities Department, 680 Westchester Road, Strathmore, AB T1P 1J1. Be sure to include your bill stub or account number.
  • A night drop box for cheque payments and post-dated cheques is available at the Town Office, 680 Westchester Road. Be sure to include your bill stub or account number.
How to Share With Just Friends

How to share with just friends.

Posted by Facebook on Friday, December 5, 2014
  • Most banking institutions have the Town of Strathmore listed for making payments via Internet & telephone banking. Please be sure to use all the digits of your account number without the decimal point. Payments are received and processed by the Town within two to three days.
  • With My Strathmore, you can pay your utility bill online securely and conveniently with Visa or MasterCard.  If you do not already have an account, please fill out this online form today to get your account created.  If you require assistance, please call us at 403-934-3133.
  • Credit cards can also be processed over the phone for utility payments. Please call us at 403-934-3133.
 Q: Will curbside garbage collection by Waste Management continue?

Based on available information to date, Waste Management (WM) is maintaining their standard operations schedule. Regular black cart and green cart pick up will remain the same as previously indicated on your weekly schedule.

Q: Is the Waste Management Recycling Yard still open?

The Recycle Yard is open regular hours, seasonally. Click here to see the hours of the Recycling Facility.

Q: Is there any update on EPCOR water services?
EPCOR remains committed to providing Strathmore with safe and reliable water services during the COVID-19 situation, and they have no concerns about their ability to continue normal operations and serve our community. If you have questions about your EPCOR services please call 403 934 9440. www.epcor.com
Q: Has FORTIS updated the Town on power services?
 FORTIS has put a plan in place to ensure they are continuing to supply safe reliable power to their customers during the COVID-19 pandemic. www.fortisalberta.com
Q: What update has ATCO provided about natural gas services?
 ATCO has activated response plans to the COVID-19 pandemic. These plans are in place to ensure the critical business services require to operate their system, while protecting the safety and well-being of their employees. www.atco.com

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