Business Information

The Town of Strathmore releases a daily COVID-19 update at 3:00pm on our COVID-19 Information for residents page.  For recreation updates and information please visit our information page



Information for Business Owners and Managers

The Government of Alberta has outlined workplace guidance and supports to help businesses and non-profits affected by COVID-19 begin to reopen and resume operations safely. An easy-to-navigate website called Alberta Biz Connect has been launched here:

The Town’s Business Support Hotline is also available Monday – Friday 10am – 2pm to answer your questions and help you navigate provincial and federal resources. Call them today! 403 361 2138

Information for Customers

Businesses aren’t Compelled to Open when their Stage in re-launch is identified.

The Alberta government is gradually lifting restrictions that were put in place to stop the spread of COVID-19. As we enter each stage there will be different opportunities to reopen businesses, facilities, or other activities. It’s not mandatory for businesses to reopen, and the first thing they must do is determine how they will be able to implement to restrictions/directions of the Province for the safety of their staff and you. Each business owner or manager will need to decide when is the appropriate time to welcome the public back to their enterprise once a restriction is lifted.

Please be Patient with Changes to Businesses

When a business opens after a restriction is lifted you will see changes in their operations. The Alberta government will continue to mandate public health measures such as two metres of physical distancing and restrictions around public gatherings for the foreseeable future. Aggressively confronting businesses when they enforce these measures is not acceptable, and not helpful to the community. Please be patient with these changes and avoid escalating situations.

Order Regarding Garage Sales

The Director of Emergency Management has ordered that effective 6pm, May 7, 2020, all garage sales and similar types of events are closed. This order will remain in place until the Government of Alberta initiates Stage 3 of the Alberta Relaunch Strategy. View the complete order, and additional details.  Online garage sales are still permitted at this time,

Masks May Be Necessary

Businesses are the next line of defence and will continue taking action to stop the spread of COVID-19. At their discretion, they can require customers to wear a mask when entering their business. If you are uncomfortable with this requirement or do not agree with their policy,  it is your choice to leave the establishment.

Masks can be purchased or homemade. There is useful guidance on how to make and wear a mask here:

We’re Navigating COVID-19 Together

Research on COVID-19 has progressed quickly, and our understanding of the coronavirus continues to evolve. Policies and procedures must adapt as new information comes to light. In some cases, governments have provided guidelines that lack clarity. Businesses are making great efforts to navigate these guidelines and stay informed. You can stay informed of their requirements through the Town of Strathmore’s Business Support Hotline at 403 361 2138.

Police Yourself First

It doesn’t take much time to write and post something on social media, but it can damage the reputation of a business forever. Before you shame a business or customer on social media for violating a public health guideline make sure you know the whole story. Jumping to conclusions, or inciting an online firestorm, does not make Strathmore safer. If you see a public health measure being violated you can report it to the Alberta Health Services.

Expect More Changes

It may seem like we’re through the COVID-19 emergency, but we have a long way to go. The Town of Strathmore and the Alberta government will continue to respond to this situation over the coming months. Additional restrictions may be required, or other changes may be announced. 


Alberta’s relaunch strategy puts safety first, gradually reopening businesses and resuming activities. The success of reopening Alberta relies on the public’s responsibility to remain vigilant to the current public health regulations surrounding COVID-19.  The virus will continue to exist among us, and we must continue to take precautions to guard against the spread in our community. Mayor Nenshi’s comments yesterday

App Information

The Alberta Government has released an app to help stop the spread of COVID-19 called ABTraceTogether. The app is available at the Google Play Store for Android and the App Store for iPhones.

How does it work?

The ABTraceTogether app uses a secure, community-driven approach where mobile devices exchange Bluetooth-enabled secure encrypted tokens when another device with the app installed is detected nearby. No other information is shared. If an Albertan tests positive for COVID-19, a Contact Tracer from Alberta Health Services (AHS) will notify the infected person using their contact information provided at the testing center. This process does not change from existing AHS leading practices.

When an infected person is contacted by a Contact Tracer, the infected person will be asked if they use the ABTraceTogether app. If the infected person has the app, they will be asked to voluntarily upload the encrypted data from the app to Alberta Health Services. This information will be critical to help increase the speed and effectiveness of Alberta’s COVID-19 response.

Once AHS receives the encrypted data, AHS Contact Tracers use that information to reach other app users who have had close contact with the infected person. Learn more...

Maintain Physical Distancing

When out in public physical distancing still applies! Keep at least 2 meters or 6 feet from others. This health regulation is important to prevent the spread and will continue into Stage 3 of the province’s relaunch plan. When you see someone you know, choose an alternative greeting to handshakes and high fives: give a wave from at least 2 metres away. Learn more...

Wash your hands!

The best step to prevent transmission is good hand hygiene. Wash your hands frequently and well. When it is not possible to wash your hands use alcohol-based hand sanitizer. Regularly disinfect surfaces and follow the other recommended steps on

Do people need to take steps to disinfect purchased goods

  • The virus is primarily transmitted through person-to-person spread by larger droplets, like from a cough or sneeze.
  • It can also be passed by touching contaminated objects or surfaces, then touching your eyes, nose or mouth.
  • While the virus can live under ideal circumstances (such as on stainless steel) for several days, it is generally only live on surfaces like paper or plastic for a few hours. It may be wise to store items for a minimum of 24 hours before handling them.
  • There is no evidence of the virus being spread by packaging, mail, grocery goods or other items.
  • As always the best steps to prevent transmission is to wash your hands, regularly clean surfaces with soap and water and follow the other recommended steps on

Practice healthy lifestyle habits

Eat well, exercise daily and get enough rest to help support your immune system.

For more information visit the following websites:

If you are sick STAY HOME!

At the onset of flu-like symptoms such as a fever, cough, sore throat, or runny nose, you are required to isolate for 10 days. If symptoms continue past the 10-day requirement you must continue to stay home until you no longer have symptoms. Testing is not required to follow this advice.  If you have questions or concerns regarding your health contact Health Link at 811. If you develop severe symptoms such as chest pain or difficulty breathing call 911 for emergencies. 

Who needs to isolate?

  • You are legally required to isolate if:
    • you returned from travelling outside of Canada. You must isolate for 14 days from your return. If symptoms occur, you must remain in isolation for an additional 10 days from the onset of your symptoms or until you’re feeling better, whichever is longer.
    • you have been identified by AHS as a close contact of a person(s) with COVID-19. You must isolate for 14 days from the date of your last exposure to COVID-19, plus an additional 10 days from the onset of any symptoms should they occur, whichever is longer.
    • you have a COVID-19 symptom (cough, fever, shortness of breath, runny nose or sore throat) that is not related to a pre-existing illness or health condition. You must isolate for 10 days from the start of symptoms, or until symptoms resolve, whichever takes longer.
    • If you are tested and the result is negative for COVID-19, you are not legally required to isolate.

What rules do I need to follow if I’m isolating?

  • The rules around mandatory isolation have been clarified to better protect all Albertans. Anyone under mandatory isolation must stay indoors and only go outside on their own private property – meaning their yard or balcony if it’s at least two metres from their neighbour’s.
  • If you need to isolate, you must follow these steps:
    • Stay home – do not leave your home or attend work, school, social events or any other public gatherings.
    • Avoid close contact with other people, including household members but especially seniors and people with chronic conditions or compromised immune systems.
    • Don’t take public transportation like buses, taxis or ride-sharing.
    • Watch for symptoms like fever, cough, sore throat, runny nose or difficulty breathing in yourself or a family member.
    • Should any symptoms occur, complete an online self-assessment ( to determine next steps and whether testing is required.
    • For more information, consult the isolation guidelines.

Who will get tested for COVID-19?

  • Alberta has expanded access to COVID-19 laboratory tests to better trace the spread of the virus. In addition to testing in hard-hit areas and testing of vulnerable Albertans and essential workers, any individual exhibiting symptoms of COVID-19 including cough, fever, runny nose, stuffy nose, sore throat, shortness of breath or difficulty breathing, painful swallowing, headache, chills, muscle or joint aches, feeling unwell in general/new fatigue or severe exhaustion, gastrointestinal symptoms (nausea, vomiting, diarrhea or unexplained loss of appetite), loss of sense of smell or taste, or conjunctivitis (commonly known as pink eye) is now eligible for testing.
  • AHS will begin testing asymptomatic residents and staff in continuing care facilities that are experiencing outbreaks, or asymptomatic essential worker populations likewise experiencing outbreaks.
  • Testing is now available to asymptomatic close contacts of confirmed COVID-19 cases.
  • People can access testing by completing the COVID-19 self-assessment online.
  • A separate self-assessment tool is available for health care and shelter workers, enforcement and first responders.
  • The Chief Medical Officer of Health will continue to examine and adjust testing protocols and access to COVID-19 tests based on the changing situation in Alberta.
  • Calgary Region – anyone can be tested until…….

How is the province determining who should be tested?

  • In addition to completing as many tests as possible, AHS is being purposeful in their testing in order to:
    • diagnose and treat individuals at greatest risk
    • trace the spread of the virus so we can identify steps to limit the spread
    • determine how well our public health measures are working

For more information on Alberta’s relaunch strategy visit:


Town of Strathmore Social Service Offices

The Town of Strathmore is committed to offering their citizens the ability to access support services. Town of Strathmore Family and Community Support Services offices will remain accessible by phone during stage one.

Mental Health Services

Mental health remains a top priority for the community of Strathmore. Mental health services have varied their operational capacity during this time, at their own discretion. Mental health services can open their offices again on, but not before, May 14. However, this is at their own discretion and they are not mandated to open. Mental health services include:

  • Addiction and Mental Health Clinic – Strathmore
  • Wheatland County Counselling
  • Emotional Health Management Centre

Doctors Offices

Physician offices within Strathmore have varied their operational capacity during this time, at their own discretion. Physician offices can continue to operate at their own discretion. This includes all physician facilities within Strathmore.

Child Care Facilities

Child care facilities can reopen during Stage 1. This includes:

  • Daycares, with limited occupancy
  • Child / youth care facilities, with limited occupancy


Contact Us